Privacy Policy

Privacy Policy for Unbroken Soul Store

Effective Date: Since January 2020

At Unbroken Soul Store, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or interact with us in other ways. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

Personal Information

Personal information refers to data that can be used to identify you as an individual. The types of personal information we collect may include:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment details (e.g., credit card information)
• Order history

Non-Personal Information

Non-personal information refers to data that does not identify you personally, but helps us improve our website and services. This includes:

• IP address
• Browser type
• Device type
• Geographic location
• Referral source (e.g., how you found our website)
• Cookies (for tracking website usage and preferences)

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing Orders: To fulfill your orders, including shipping, billing, and customer service.
• Communication: To send order updates, newsletters, promotions, and marketing materials (only if you’ve opted in).
• Improvement of Services: To enhance your shopping experience, improve our website, and analyze trends and user behavior.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, accounting, or reporting requirements. When no longer needed, we will securely delete or anonymize your data.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your personal information with trusted third-party vendors (e.g., shipping companies, payment processors) who assist us in operating our business and providing services to you. These third parties are obligated to keep your data confidential and secure.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that allow us to remember your preferences, track browsing behavior, and provide a personalized experience.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

For more information, see our Cookie Policy.

6. Your Data Protection Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR), including:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to certain exceptions (e.g., legal obligations).
• Right to Restrict Processing: You can ask us to restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You can request to transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your data for direct marketing or legitimate interests.

To exercise any of these rights, please contact us at unbrokensoulstore@gmail.com.

7. Security of Your Information

We take the security of your personal data seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, and destruction. Our website uses SSL encryption to secure sensitive information like payment details during transmission.

However, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: unbrokensoulstore@gmail.com

By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Unbroken Soul Store with your personal information.

This Privacy Policy covers essential aspects of data protection and GDPR compliance. You can further personalize it by including specific practices related to your business or jurisdiction. If you operate in multiple regions, especially those with differing privacy laws, you might want to ensure the policy is comprehensive enough to comply with all relevant regulations.